a few missing questions from the KNS FAQ...
Q. I have a Mac, and it's not working, what can I do?
A. Buy a real computer.
Q. Your service does not seem to be Mac friendly, why is that?
A. It's not that are service isn't Mac friendly, it's that Macs aren't Internet Friendly.
Q. What E-Mail program do I use?
A. What E-mail program do you use?
Q. What is an operating system?
A. What is a brain?
Q. Do I need a computer to get on the internet?
A. No, you just need the answer to the previous question.